90ji Frequently Asked
Questions
Everything you need to know about creating a 90ji account, depositing via bKash, Nagad, and Rocket, cricket and casino gameplay, bonuses, and staying safe as a player in Bangladesh — answered clearly, in one place.
This FAQ covers the most common questions asked by players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond. Whether you are new to 90ji or a returning player looking for specific information on payments, account security, or responsible gaming, the answers below are written to be direct, clear, and actionable. If you cannot find what you are looking for here, the 90ji support team is available 24 hours a day at [email protected].
Account & Registration
How do I create an account on 90ji?
Creating a 90ji account takes less than two minutes. Visit the 90ji Login page, click the registration option, and fill in your mobile number, preferred username, and password. You will receive a one-time password (OTP) via SMS to verify your number. Once confirmed, your account is active and you can make your first deposit immediately.
What is the minimum age to register on 90ji?
You must be at least 21 years old to register and play on 90ji. This is a strict platform-wide policy that applies to all players in Bangladesh. During the KYC verification process, 90ji may request a copy of your National ID card (NID) or passport to confirm your age. Accounts found to belong to individuals under 21 will be closed immediately.
How do I verify my 90ji account?
Account verification on 90ji requires you to submit a valid government-issued photo ID — your Bangladesh National Identity Card (NID) or passport — along with a recent utility bill or bank statement as proof of address. Upload these documents via the Verification section in your account settings. Most verifications are completed within 24 hours. Verified accounts have higher withdrawal limits and faster processing times.
I forgot my 90ji password. How can I reset it?
To reset your 90ji password, go to the Login page and click "Forgot Password". Enter the mobile number registered to your account and you will receive an OTP via SMS. Enter the OTP, then set a new strong password. If you no longer have access to your registered mobile number, contact the 90ji support team at [email protected] for manual account recovery assistance.
Can I have more than one 90ji account?
No. 90ji strictly permits one account per person, per household, and per device. Operating multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being permanently closed with balances forfeited. If you have accidentally created a duplicate account, contact support immediately to merge your history into a single verified account.
Deposits & Withdrawals
How do I deposit money on 90ji using bKash?
To deposit via bKash on 90ji, log in to your account, go to the Cashier section, select bKash as your payment method, and enter the amount you wish to deposit. You will be given a 90ji merchant number and a transaction reference code. Open your bKash app, send the specified amount to that merchant number using the reference code, then confirm the transaction in your 90ji cashier. Funds are credited within minutes.
How long does a bKash deposit take on 90ji?
bKash deposits on 90ji are typically credited to your playing balance within 1 to 5 minutes of the transaction being confirmed on the bKash network. During peak hours or national holidays, processing may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact the 90ji support team with your bKash transaction ID for manual review.
Can I deposit on 90ji using Nagad or Rocket?
Yes, 90ji accepts deposits via Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), and Upay in addition to bKash. The deposit process is the same for all mobile wallets: select your preferred method in the Cashier, follow the on-screen payment instructions, and your balance is updated within minutes. Visa and Mastercard are also accepted for players who prefer card payments.
What is the minimum deposit amount on 90ji?
The minimum deposit on 90ji is ৳200 BDT for mobile wallet payments (bKash, Nagad, Rocket, Upay). For card payments via Visa or Mastercard, the minimum is ৳500 BDT. There is no maximum deposit limit enforced by 90ji, though your personal responsible gaming deposit cap — which you can set in account settings — will apply if you have activated one.
What is the minimum withdrawal amount on 90ji?
The minimum withdrawal on 90ji is ৳500 BDT for mobile wallet withdrawals (bKash, Nagad, Rocket). Bank transfer withdrawals to BRAC Bank, Dutch-Bangla Bank, IBBL, Sonali Bank, or other Bangladeshi banks require a minimum of ৳1,000 BDT. Withdrawal requests are processed within 2 to 6 hours for verified accounts, though during high-demand periods it may take up to 24 hours.
Are there any fees for withdrawals on 90ji?
90ji does not charge any internal processing fee for withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) may apply their standard cash-out charges as per their own fee schedules. For bank transfers, most Bangladeshi banks process incoming transfers at no charge to the recipient, but check with your bank to confirm. 90ji will always display the exact amount you will receive before you confirm a withdrawal.
Why has my withdrawal been delayed on 90ji?
Withdrawal delays on 90ji are most commonly caused by a pending KYC verification, an active wagering requirement on a bonus, or a routine security review on large transactions. If your withdrawal has been pending for more than 24 hours, log in to your account, check the status in the Cashier history, and contact the 90ji support team at [email protected] with your withdrawal reference number for a status update.
Games & Gameplay
How do I bet on cricket matches on 90ji?
To bet on cricket on 90ji, navigate to the Cricket section from the main menu, browse available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — and click on a match to view available markets. Select your bet type (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm the bet. Pre-match and live in-play betting are both available.
What cricket betting markets are available on 90ji?
90ji offers a wide range of cricket betting markets covering match winner, toss winner, top batsman, top bowler, total sixes, total fours, method of dismissal, innings runs, partnership runs, and many more. For major events like the T20 World Cup and BPL, 90ji expands the market selection to include player props and over-by-over micro-markets. Market availability varies by match tier and format.
Is 90ji available on mobile in Bangladesh?
Yes, 90ji is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — cricket betting, live casino, slots, and account management — works smoothly through your mobile browser without needing to download an app. Simply open your browser, go to 90ji.io, and log in. The responsive design adapts to any screen size, from compact smartphones to tablets used widely across Dhaka, Chittagong, and beyond.
What slot games are available on 90ji?
90ji hosts hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and other internationally certified studios. Games span classic 3-reel slots, modern 5-reel video slots, Megaways titles, jackpot slots, and branded slots. Every slot on 90ji runs on a certified RNG (Random Number Generator), ensuring outcomes are genuinely random and fair. Visit the Slots section to browse the full catalogue and filter by provider or feature.
Are the games on 90ji fair and certified?
Yes, all games hosted on 90ji are provided by internationally licensed game studios and run on independently audited RNG systems. Live casino tables are operated by certified live dealer providers such as Evolution Gaming and Ezugi, with real-time streaming conducted from licensed studio facilities. 90ji does not alter game outcomes — all results are determined by the game providers' certified logic, which is subject to periodic third-party testing.
Bonuses & Promotions
What is the welcome bonus on 90ji?
90ji offers a welcome bonus for new players on their first qualifying deposit. The bonus percentage and maximum cap are displayed on the Promotions page at the time of registration. To claim it, opt in during the deposit process and meet the stated minimum deposit threshold. Bonus funds are added to your account automatically once the deposit is confirmed. Always check the current promotion terms as offers may be updated seasonally.
What is a wagering requirement and how does it work on 90ji?
A wagering requirement is the number of times you must bet through your bonus funds before they can be withdrawn as real cash. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets before the bonus converts to withdrawable funds. On 90ji, slot games typically contribute 100% toward wagering requirements, while live casino table games may contribute at a lower rate. Full details are in the individual bonus terms.
Does 90ji offer free spins promotions?
Yes, 90ji runs free spins promotions periodically, including as part of welcome packages and seasonal campaigns around events like Eid, Pohela Boishakh, and major cricket tournaments. Free spins are credited to specific slot titles as stated in the promotion. Winnings from free spins are added as bonus funds subject to the wagering requirement specified in the promotion terms. Check the Promotions section regularly for the latest free spins offers.
Can I use a bonus on cricket betting on 90ji?
Some 90ji promotions are specifically designed for sports betting, including cricket markets. These sports bonuses function similarly to casino bonuses — you receive a matched amount or free bet credit, which must be wagered a specified number of times on qualifying cricket or other sports markets before winnings become withdrawable. Check the individual promotion terms to confirm whether a bonus applies to cricket bets or is limited to casino games only.
Does 90ji have a loyalty or VIP programme?
90ji rewards frequent players through a tiered loyalty programme. As you play and accumulate points based on your wagering activity, you progress through levels that unlock benefits such as faster withdrawal processing, higher deposit limits, dedicated account management, and access to exclusive seasonal promotions. Players who consistently place large cricket bets or engage with live casino games tend to advance through tiers most quickly. Contact support for details on your current loyalty status.
What happens to my bonus if I withdraw before meeting the wagering requirement?
If you request a withdrawal on 90ji before completing the wagering requirement attached to an active bonus, the bonus funds and any winnings generated from those bonus funds will typically be forfeited. Only your original real-money deposit balance (less any real-money losses) remains withdrawable. 90ji will clearly display your active bonus status and remaining wagering progress in the Cashier section before you confirm any withdrawal request.
Safety & Responsible Gaming
Is 90ji legal and safe to use in Bangladesh?
90ji is operated under an international gaming licence and employs industry-standard SSL encryption to protect all player data and transactions. While online gambling regulation in Bangladesh is complex, 90ji takes player protection seriously by enforcing 21+ age checks, KYC verification, and responsible gaming tools. All financial transactions via bKash, Nagad, and Rocket are processed through secure, encrypted channels. 90ji does not store payment credentials on its servers.
How does 90ji protect my personal data?
90ji protects your personal data using 256-bit SSL encryption on all data transmitted between your browser and the platform. Your account credentials, payment details, and identity documents are stored on secure servers with access limited to authorised personnel only. 90ji does not sell or share your personal information with third-party marketers. For full details on data handling, refer to the Privacy Policy page on the 90ji website.
What responsible gaming tools does 90ji offer?
90ji provides a comprehensive set of responsible gaming tools accessible from your account settings: deposit limits (daily, weekly, monthly), session time limits, reality check reminders, cool-off periods (24 hours to 6 weeks), and self-exclusion (6 months to permanent). These tools are designed to help you stay in control of your gambling activity. Reductions take effect immediately; increases have a mandatory 24-hour reflection delay before activation.
How do I self-exclude from 90ji?
To self-exclude from 90ji, go to Account Settings, select Responsible Gaming, and choose Self-Exclusion. Pick your desired exclusion duration — from 6 months up to a permanent closure — and confirm via OTP. Your account will be suspended within 24 hours and you will be removed from all marketing communications immediately. Self-exclusion cannot be reversed during the active period. You can also request self-exclusion by emailing [email protected].
How do I contact 90ji customer support?
90ji customer support is available 24 hours a day, 7 days a week. You can reach the support team by emailing [email protected]. Support agents are fluent in both English and Bengali and can assist with account issues, payment queries, technical problems, and responsible gaming requests. For urgent matters such as self-exclusion or suspected account compromise, clearly state the urgency in your subject line for prioritised handling.
A Platform Built for Bangladesh
From instant bKash payments to live BPL cricket betting, 90ji is designed around the needs of Bangladeshi players.
Instant bKash Deposits
Fund your account in under 5 minutes using bKash, Nagad, Rocket, or Upay — the payment methods Bangladeshi players trust most.
Live Cricket Betting
Bet in real time on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with deep markets and competitive odds.
Hundreds of Slot Games
Browse certified titles from Pragmatic Play, NetEnt, and Microgaming — all running on audited RNG systems for guaranteed fairness.
Live Casino Tables
Join live dealer tables streamed in HD from certified studios, powered by Evolution Gaming and Ezugi — available 24 hours a day.
256-Bit SSL Security
All account data, payment details, and personal documents are protected by bank-grade encryption and stored on secure servers.
Responsible Gaming Tools
Set deposit limits, session timers, and self-exclusion periods directly from your account — 90ji puts player wellbeing first.
Ready to Play on 90ji?
Browse cricket betting markets, explore hundreds of slot games, or head to the live casino. Everything is one click away — and the 90ji support team is always here if you need help.
21+ only · Play Responsibly · 90ji supports responsible gaming in Bangladesh