Player Safety First

Responsible Gaming
at 90ji

90ji is committed to providing a safe, fair, and enjoyable gaming experience for every player in Bangladesh. We offer a full suite of tools to help you stay in control — from deposit limits and time-outs to self-exclusion and dedicated support. Gaming should always be fun. If it stops being fun, we are here to help.

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Gaming That Stays in Control

At 90ji, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We believe that every player who joins 90ji deserves an environment where entertainment remains the primary motivation, and where the tools to stay safe are always within easy reach. Whether you are placing a bet on a Bangladesh Premier League match, spinning the reels on your favourite slot, or trying your luck at a live casino table, the experience should remain enjoyable and well within your personal boundaries.

The 90ji Responsible Gaming framework covers four main pillars: awareness, prevention, intervention, and support. Awareness means making sure every player understands the risks associated with gambling before they start. Prevention means giving players proactive tools — deposit limits, time limits, cooling-off periods — to manage their behaviour before it becomes a problem. Intervention means detecting patterns that may indicate problematic gambling and acting on them swiftly. Support means ensuring that any player who needs help can reach a trained agent around the clock, in both English and Bengali.

90ji operates exclusively for players aged 21 years and above. Age verification is a mandatory step in our Know Your Customer (KYC) process, and we reserve the right to request proof of age from any player at any time. Accounts found to belong to individuals under 21 will be closed immediately, with all associated activity voided in accordance with our Terms & Conditions.

Gambling involves financial risk. All wagers placed on 90ji should be funded from disposable income — money you can afford to lose without affecting your essential living costs. 90ji strongly advises against gambling with borrowed money, money set aside for bills, rent, food, or any other financial obligation. If you are experiencing financial difficulty, please seek help through the support channel detailed at the bottom of this page before placing any further bets.

Important Reminder: 90ji is a platform for entertainment. Gambling is not a reliable way to make money or recover financial losses. Past results do not predict future outcomes. Every game on 90ji operates on a certified random number generator (RNG) or live dealer mechanism — outcomes are always uncertain.

Tools to Keep You In Control

90ji provides six powerful responsible gaming tools, all accessible directly through your account settings or by contacting our support team at any time.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period before activation.

Session Time Limits

Define how long each gaming session can last. When the limit is reached, you will receive a notification and be prompted to take a break. This tool is particularly useful for players who want to keep track of time spent gaming on mobile devices in Bangladesh.

Cool-Off Period

Take a short break from 90ji by activating a cool-off period ranging from 24 hours to 6 weeks. During a cool-off your account remains open but all betting and gaming activity is suspended. The cool-off cannot be reversed once activated.

Self-Exclusion

If you feel you need a longer break, self-exclusion suspends your 90ji account for a minimum of 6 months up to a permanent closure. During self-exclusion, you will not receive any promotional communications and your account cannot be reopened until the exclusion period ends.

Wager & Loss Limits

In addition to deposit limits, you can set a maximum single wager amount or a maximum net loss amount over a rolling period. These limits help prevent chasing losses — one of the most common patterns associated with problem gambling.

Reality Checks

Enable periodic on-screen reminders that display how long you have been playing and your net win or loss for the session. Reality checks appear at intervals you choose — every 15, 30, or 60 minutes — keeping you grounded and aware throughout each session.

Warning Signs of Problem Gambling

Recognising the early warning signs of problematic gambling behaviour is the first step toward getting help. If any of the following apply to you or someone you know, please reach out to the 90ji support team immediately.

Gambling Beyond Your Means

Wagering money intended for rent, food, utilities, or other essential expenses in Dhaka, Chittagong, or elsewhere.

Chasing Losses

Continuing to gamble in an attempt to recover money already lost, often increasing bet sizes to try to "win it back" quickly.

Losing Track of Time

Spending much longer gaming than intended, losing awareness of how many hours have passed during a session.

Withdrawing from Others

Neglecting family, friends, or professional responsibilities in Sylhet, Rajshahi, or any other city in favour of gambling sessions.

Gambling to Escape

Using gambling as a coping mechanism for stress, anxiety, depression, or difficult personal circumstances rather than for entertainment.

Inability to Stop

Repeatedly trying to cut back or stop gambling without success, or feeling restless and irritable when attempting to reduce play.

How to Activate Each Tool

All responsible gaming tools can be activated from within your 90ji account settings or by contacting our support team directly. Here is a quick guide to each one.

Log in to your 90ji account, navigate to Account Settings > Responsible Gaming > Deposit Limits, and enter your preferred daily, weekly, or monthly cap in BDT (৳). Confirm the limit using your registered mobile number OTP.

  • Limit reductions are effective immediately after confirmation.
  • Limit increases require a mandatory 24-hour waiting period before they take effect.
  • You may also request a deposit limit adjustment by contacting support at [email protected].

Go to Account Settings > Responsible Gaming > Session Limits. Choose a session duration in minutes or hours. When the limit is reached, a notification will prompt you to log out.

  • Sessions are tracked from the moment you log in to 90ji.
  • The system will automatically end your session if you do not respond to the notification within 5 minutes.
  • You can combine session limits with reality check reminders for added protection.

Navigate to Account Settings > Responsible Gaming > Cool-Off and select a duration: 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, or 6 weeks. Confirm via OTP.

  • The cool-off period begins immediately after confirmation.
  • Your account remains open but no bets, deposits, or withdrawals can be made during the cool-off.
  • Pending withdrawals at the time of activation will still be processed normally.
  • The cool-off cannot be shortened or reversed once activated.

Self-exclusion can be requested via Account Settings > Responsible Gaming > Self-Exclusion or by emailing [email protected] with the subject line "Self-Exclusion Request".

  • Available durations: 6 months, 1 year, 2 years, 5 years, or permanent closure.
  • Self-exclusion takes effect within 24 hours of your request being confirmed.
  • Your account will be blocked from login, and you will be removed from all marketing lists immediately.
  • At the end of a time-limited exclusion, reactivation requires written confirmation plus a mandatory 24-hour reflection period.
  • Permanent self-exclusion cannot be reversed under any circumstances.

Go to Account Settings > Responsible Gaming > Reality Checks and choose your preferred reminder interval: every 15 minutes, 30 minutes, or 60 minutes.

  • Each reminder shows total session time elapsed and net win/loss for the session.
  • You can choose to continue playing or end the session when the reminder appears.
  • Reality checks can be combined with session time limits for a layered safety approach.

Are You Gambling Responsibly?

Consider the following questions honestly. If you answer "yes" to two or more, we encourage you to use one of the responsible gaming tools above or contact our support team for a confidential conversation.

1

Have you ever gambled with money that was intended for household expenses, utility bills, or loan repayments?

2

Do you find yourself thinking about gambling frequently — planning your next session, replaying past bets, or thinking about how to fund your next deposit?

3

Have you ever tried to win back money you lost gambling by placing further bets rather than walking away?

4

Have family members, friends, or colleagues expressed concern about the amount of time or money you spend gambling?

5

Do you feel anxious, irritable, or low in mood when you are unable to access 90ji or place a bet?

6

Have you concealed the extent of your gambling activity — the amount of time spent or money wagered — from someone close to you?

7

Have you ever borrowed money, sold belongings, or gone into debt in order to fund gambling activity?

8

Do you use gambling as a way to escape from personal problems, financial stress, or emotional difficulties rather than purely for entertainment?

What to do if you answered "yes": You are not alone. Many players in Bangladesh experience challenges with gambling at some point. The 90ji responsible gaming team is available 24 hours a day, 7 days a week, to provide confidential support in both English and Bengali. Contact us at [email protected] — no judgment, just help.

Your 90ji Protection Limits

Here is a quick overview of the default responsible gaming boundaries applied to all 90ji accounts. Stricter personal limits can always be set via Account Settings.

🔒
Minimum Age

21 years old — verified via KYC before first withdrawal

💳
Daily Deposit

Set your own cap; default limit ৳50,000 per day

📅
Weekly Deposit

Default rolling 7-day limit ৳200,000 unless personalised

⏱️
Session Limit

Set from 30 minutes to 8 hours per individual session

🌙
Cool-Off

24 hours to 6 weeks — irreversible once confirmed

🚫
Self-Exclusion

6 months to permanent — available at any time

Need to Talk to Someone?

Our responsible gaming support agents are available 24 hours a day, 7 days a week. Whether you want to activate a self-exclusion, set a deposit limit, or simply have a confidential conversation about your gambling habits, we are here — in both English and Bengali.

[email protected] 24 / 7 Support English & Bengali Confidential

Ready to Play — the Right Way?

Set your limits, activate your preferred safeguards, and enjoy everything 90ji has to offer — cricket betting, live casino, slots, and more — with full confidence that your safety comes first.

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